National Services Platform Records 11 Million Visitors in Four Months

Algeria's Dzair Digital Services Portal has recorded significant user engagement, exceeding two million registrations and attracting over 11 million visitors within just four months of its launch. Minister and High Commissioner for Digitalisation Meriem Benmouloud announced these figures, highlighting the platform's success in issuing nearly 900,000 electronically signed administrative documents. The portal, formally commissioned by President Abdelmadjid Tebboune on July 5, 2026, serves as a central component of Algeria's national digitalization strategy.

Since its inauguration, the platform has expanded its offerings from 21 to 68 services, providing citizens with a unified and secure gateway to various digital services from government departments and public institutions. This access is facilitated by a national digital identity system. The portal operates on sovereign national digital infrastructure, including the IRIES interconnection network and an interoperability system, ensuring secure data exchanges. Its digital trust mechanisms encompass electronic authentication, electronic signatures, and online payments, underpinning a modern approach to public administration.

A key institutional development supporting the portal's integration is Prime Minister’s Decision No. 482 of July 29, 2026, which formally establishes the acceptance of administrative documents extracted from the national platform. This measure gives official recognition to digital documents in administrative transactions, subject to verification, thereby allowing citizens to submit them without requiring paper copies. The initiative is intended to strengthen confidence in digital services and pave the way for a fully integrated administration, aiming to gradually eliminate parallel digital and paper-based procedures.

The High Commission for Digitalisation has also implemented a mechanism for public administrations to verify document authenticity and validity, alongside a digital space for citizens to track document progress and file electronic complaints if a submission is refused without justification. Minister Benmouloud underscored that effective implementation relies on the commitment of all public institutions, enhanced coordination, and the robust interconnection of their systems. The High Commission plans continued collaboration with government departments to further expand the platform, strengthen interoperability, and translate the state's digitalization strategy into tangible improvements for citizens.