Mediator of Republic Trains 203 Local Officials for Service Improvement

The Mediator of the Republic launched two five-day training sessions for 203 officials from its local delegations across Constantine, Djelfa, Oran, and Ouargla. These sessions are designed to reinforce the professional competencies of local delegate assistants and administrative agents, marking a significant step within the Instance's strategic plan for 2025-2027. The comprehensive program aims to elevate the standard of administrative performance and public service quality throughout these regions.

The training is tailored to two distinct professional categories: 116 local delegate assistants and 87 administrative agents. Assistants receive specialized instruction in leadership and management, focusing on enhancing coordination, follow-up, and communication capabilities to improve organizational effectiveness. Concurrently, administrative agents are undergoing training in techniques for citizen reception, orientation, and communication, skills deemed crucial for building trust and effectively addressing public concerns.

By investing in human resources through continuous training and knowledge updates, the Mediator of the Republic seeks to bolster institutional performance and ensure the efficient functioning of local delegations. This initiative also underscores ongoing cooperation between the Mediator's Instance and the Ministry of Interior and Local Authorities, utilizing the ministry's training facilities and pedagogical resources. This collaborative approach fosters the exchange of experiences and complementary efforts, ultimately contributing to the development of public administration competencies for the benefit of Algerian citizens.