Algerie Telecom has announced a special operating schedule for its commercial agencies across Algeria on November 1st, 2025, coinciding with the 71st anniversary of the outbreak of the Algerian War of Independence. This initiative underscores the company’s commitment to providing uninterrupted services to its customers, even during national holidays. The move is designed to ensure that citizens can access vital telecommunications services and support without disruption during the commemorative period.
According to a statement released by Algerie Telecom, a select number of commercial agencies throughout the country will be open from 10:00 AM to 3:00 PM on Saturday, November 1st, 2025. This extended service window will allow customers to conveniently access a range of commercial and technical services, addressing their needs related to internet connectivity, mobile services, and other telecommunications solutions.
The decision to maintain operations on a national holiday reflects Algerie Telecom’s understanding of the critical role telecommunications plays in modern Algerian life. Access to reliable internet and phone services is essential for individuals, businesses, and government entities, facilitating communication, commerce, and access to information. By remaining open on November 1st, Algerie Telecom aims to minimize any potential inconvenience for its customers and demonstrate its dedication to serving the Algerian public.
“Algerie Telecom is committed to providing the best possible service to our customers, and that includes ensuring access to our services even during national holidays,” stated a company spokesperson. “We understand that telecommunications are essential for many aspects of daily life, and we want to make sure our customers can stay connected and supported, regardless of the day.”
To facilitate access to services, Algerie Telecom has published a list of the specific commercial agencies that will be open on November 1st, 2025. This list is available on the company’s official website: www.algerietelecom.dz/ar/page/horaires-douverture-de-nos-agences-commerciales-durant-la-journee-du-1er-novembre-2025-p312. Customers are encouraged to consult the website to identify the nearest open agency and plan their visit accordingly. The website also provides information on the specific services available at each location, allowing customers to prepare for their visit and ensure they have all the necessary documentation or information.
The decision by Algerie Telecom to maintain operations on November 1st has been welcomed by many Algerians, who see it as a sign of the company’s commitment to serving the public interest. In a country where telecommunications infrastructure is crucial for economic development and social progress, such initiatives are seen as vital for ensuring that all citizens have access to the tools they need to participate fully in society.
Beyond the immediate practical benefits, the move also carries symbolic weight. The November 1st holiday commemorates the start of Algeria’s struggle for independence, a pivotal moment in the nation’s history. By remaining open on this day, Algerie Telecom is demonstrating its commitment to serving the Algerian people and contributing to the country’s ongoing development and progress. This act can be interpreted as a modern manifestation of the spirit of service and dedication that characterized the independence movement.
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This isn’t the first time Algerie Telecom has implemented special operating hours during national holidays. The company has a history of adapting its service schedule to meet the needs of its customers, recognizing the importance of maintaining connectivity during periods of increased travel, family gatherings, and other activities. This consistent approach demonstrates a long-term commitment to customer service and a proactive approach to meeting the evolving needs of the Algerian population.
The specific services available at the open agencies will include bill payment, SIM card replacements, technical support for internet and mobile services, and assistance with new service subscriptions. Customers will also be able to purchase prepaid cards and other telecommunications products. Algerie Telecom staff will be on hand to provide assistance in both Arabic and potentially other languages, ensuring that all customers can receive the support they need.
The initiative also comes at a time when Algeria is actively pursuing its digital transformation agenda. The government has made significant investments in improving the country’s telecommunications infrastructure and promoting the adoption of digital technologies. Algerie Telecom plays a key role in this effort, and its commitment to providing uninterrupted services is essential for ensuring that Algeria can continue to make progress in its digital journey.
Furthermore, this announcement follows recent initiatives by Algerie Telecom to improve its overall customer service experience. The company has been investing in training for its staff, upgrading its call centers, and expanding its online support resources. These efforts are aimed at making it easier for customers to access the services they need and resolve any issues they may encounter. The special hours for November 1st are another example of this commitment to continuous improvement and customer satisfaction.
In conclusion, Algerie Telecom’s decision to maintain special operating hours on November 1st, 2025, is a welcome development for Algerian citizens. It demonstrates the company’s commitment to providing uninterrupted services, supporting the country’s digital transformation agenda, and honoring the spirit of service and dedication that characterizes Algeria’s national identity. By ensuring that customers can access vital telecommunications services on this important national holiday, Algerie Telecom is playing a vital role in supporting the Algerian people and contributing to the country’s ongoing progress and prosperity.
