Algerie Poste has issued a strong warning to its customers, urging them to protect their sensitive financial information and be vigilant against increasing phishing attempts.
The postal service emphasized that customers should never share confidential details related to their Classic or Gold cards, including PIN codes and One-Time Passwords (OTPs). Algerie Poste stated unequivocally that any request for this information via apps, messages, or phone calls is a definite sign of fraud.
“Our agents and departments will never request sensitive information under any circumstances,” the statement read. The institution stressed the importance of immediately reporting any entity impersonating Algerie Poste or claiming affiliation with the organization.
Customers are advised to rely solely on official channels for information and complaints. Algerie Poste has shared links to its verified social media platforms and official applications to ensure secure access to services and updates.
The warning comes amid growing concerns about online fraud targeting financial institutions and their customers. Algerie Poste’s proactive approach aims to educate and empower customers to safeguard their accounts and prevent financial losses.
By remaining cautious and utilizing only trusted communication channels, customers can play a crucial role in combating fraudulent activities and protecting their personal and financial data.
