The Ministry of Post and Telecommunications has announced the launch of a new online portal called “Inssat,” designed to enhance communication with citizens and improve the quality of public services.
The ‘Inssat’ portal offers citizens a user-friendly and secure platform to submit complaints, suggestions, and requests for meetings related to postal and electronic communication services. The Ministry has committed to processing these submissions efficiently and transparently.
Key features of the ‘Inssat’ portal include:
- Easy submission of complaints and suggestions
- Requesting appointments related to postal and telecommunications services
- Secure and confidential handling of information
- Timely processing of requests
- Increased transparency in service delivery
The Ministry emphasized that the launch of this portal represents a significant step towards providing improved service through a unified channel. It aims to foster direct and effective communication with citizens, ultimately contributing to the enhancement of public service quality and a more responsive approach to citizen concerns.
This initiative underscores the Ministry’s commitment to leveraging technology to improve citizen engagement and service delivery. The ‘Inssat’ portal is expected to streamline communication and provide valuable feedback for continuous improvement of postal and telecommunications services across the country.
The Ministry encourages all citizens to utilize the ‘Inssat’ portal to express their views and contribute to the ongoing efforts to enhance public services.
