Algiers – Minister of Labor, Employment, and Social Security, Fayçal Bentaleb, chaired a working session on Tuesday in Algiers to assess the activities of the National Unemployment Insurance Fund (CNAC), according to a ministry statement.
The statement noted that the session, held at the ministry’s headquarters as part of a series of scheduled meetings with supervised entities, included a detailed presentation by the CNAC Director-General. The presentation reviewed 2024 achievements, particularly in supporting enterprises, unemployment insurance, and incentive measures to promote employment. It also addressed “digitalization efforts initiated by the fund to enhance performance and improve the quality of public services provided to citizens.”
The Director-General further outlined “the key pillars of the CNAC’s 2025 action plan,” focusing on “continuing to strengthen digitalization through developing a robust information system for managing the unemployment insurance framework and securing data,” alongside “constructing and equipping new reception facilities with modern standards to ensure citizen comfort and improve service conditions.”
The minister provided several directives, emphasizing “the need to expedite the implementation of planned projects, resolve pending cases, and redouble efforts to enhance public service quality and effectively address citizens’ concerns.” He stressed “the importance of advancing comprehensive digitalization in managing the fund, aligning with government priorities in digital transformation, while ensuring prompt responses to beneficiaries’ requests.”
Bentaleb highlighted “the significance of improving performance and services by keeping pace with technological advancements and adopting innovative digital solutions to streamline administrative procedures and boost public service efficiency.” He urged CNAC officials to “strengthen coordination and communication mechanisms among supervised entities to improve operational efficiency and eliminate obstacles affecting citizens’ interests.”
The minister concluded by noting that the CNAC’s activities “will undergo periodic evaluations and continuous monitoring to ensure the implementation of directives and achieve goals for enhancing public service performance,” while commending “efforts made to improve service quality.”
