Algiers – The Ministry of Post and Telecommunications announced the launch of ‘Insat,’ a new online platform dedicated to addressing citizen petitions and feedback. The initiative, unveiled today, aims to streamline communication between the ministry and the public.
According to a ministry statement, the ‘Insat’ platform is designed to improve communication channels with citizens and enhance the quality of public services. This new portal will allow citizens to easily submit complaints, suggestions, and meeting requests related to postal and electronic communication services.
The ministry emphasized that the platform provides a simple and secure method for submitting feedback, ensuring that all submissions are processed efficiently, transparently, and within a reasonable timeframe. ‘Insat’ represents a significant step towards a more citizen-centric approach to public service delivery.
The new service is accessible online, allowing individuals across the country to easily engage with the Ministry of Post and Telecommunications. The Ministry hopes ‘Insat’ will foster greater trust and collaboration between the government and the citizens it serves.
This initiative is part of a broader government effort to modernize public services and improve responsiveness to citizen needs. The Ministry encourages all citizens to utilize the ‘Insat’ platform to share their experiences and contribute to the ongoing improvement of postal and telecommunications services in Algeria.
