Algiers, Algeria – Algerie Telecom has announced the launch of its official customer service group on Facebook, marking a significant step in enhancing digital communication and customer experience.
This initiative aims to create a direct and interactive space where customers can voice their concerns, offer suggestions, and receive accurate and immediate responses regarding the company’s diverse range of services. This aligns with Algerie Telecom’s policy of openness and customer-centric approach.
The telecommunications provider emphasizes that this Facebook group is an integral part of its official communication channels. It is designed to monitor subscriber inquiries and facilitate seamless digital interaction, ultimately contributing to improved service quality and enhanced customer issue resolution.
“This new channel will allow us to engage directly with our customers and provide them with the support they need in a timely and efficient manner,” stated a representative from Algerie Telecom.
Algerie Telecom encourages all its customers to join the official group and actively participate in this digital community. This collaborative environment is expected to foster continuous communication and enable the company to tailor its services to meet the evolving needs and expectations of its subscribers. The company believes that direct feedback from its customers is crucial for continuous improvement.
This move reflects Algerie Telecom’s commitment to leveraging digital platforms to strengthen its connection with its customer base and provide accessible and responsive support.
