Algiers, November 15, 2025 – Algeria Post has issued a warning to its customers, urging them to safeguard their personal information, particularly concerning their Gold Card details. The postal service emphasized the importance of protecting the One-Time Password (OTP) sent via SMS.
In a statement released today, Algeria Post clarified its policy regarding customer contact. “Algeria Post never contacts its customers by phone or any other means to request this code or any confidential data related to their postal account or Gold Card,” the statement asserted.
The warning comes amid increasing reports of fraudulent activities targeting Algeria Post customers. Scammers often impersonate representatives of the postal service in an attempt to obtain sensitive information that can be used for unauthorized access to accounts and funds.
Algeria Post strongly advises all customers to exercise caution and vigilance. They urge individuals to refrain from responding to any suspicious calls or messages claiming to be from the organization. Customers are also encouraged to report any such incidents immediately through official Algeria Post channels.
This proactive measure aims to protect Algeria Post customers from falling victim to increasingly sophisticated phishing scams. By staying informed and remaining cautious, customers can play a vital role in safeguarding their financial security and preventing fraud. The postal service reiterated its commitment to protecting its customers and ensuring the security of their accounts.
Customers are reminded to only provide their Gold Card details on the official Algeria Post website or at physical post office locations.
