Algiers, December 18, 2025 – The Ministry of Post and Telecommunications has announced the launch of a new digital portal named “Inssat” (Listening), designed to manage citizen petitions and enhance public service delivery.
According to a ministry statement released today, the portal will allow citizens to easily submit complaints, suggestions, and meeting requests related to postal and electronic communication services. The initiative aims to streamline communication channels between the government and the public, fostering improved service quality.
The Ministry emphasizes that “Inssat” provides a simple and secure platform for citizens to voice their concerns and offer feedback. All submissions will be processed efficiently, transparently, and within a reasonable timeframe. The portal can be accessed through the official ministry website: https://insat.mpt.gov.dz.
The launch of “Inssat” underscores the Ministry’s commitment to citizen engagement and its dedication to providing accessible and responsive public services. This digital platform represents a significant step towards modernizing government operations and ensuring that citizen concerns are addressed effectively.
The Ministry believes that by providing a direct and transparent channel for communication, “Inssat” will contribute to greater public trust and satisfaction with postal and telecommunication services.
