Algiers CNAS Services Inspected for Enhanced Citizen Access

Mohamed Hattab, the Minister of Labor, Employment, and Social Security, conducted a field inspection of several National Social Insurance Fund for Salaried Workers (CNAS) services in Algiers province. The visit aimed to assess the implementation of a directive to open payment centers on Saturday mornings, ensuring continued accessibility for citizens. This direct oversight reflects the ministry's commitment to continuously evaluating public service delivery and its impact on the populace.

During his unannounced tour, Minister Hattab emphasized the importance of field follow-up to gauge the actual effectiveness of decisions made for the benefit of citizens. He lauded the significant mobilization of employees and cadres within the sector and its affiliated bodies, acknowledging their dedicated involvement in successfully improving public services. This commitment, he noted, underscores the responsible approach adopted by staff to enhance citizen interaction.

The Minister underscored that these concerted efforts among cadres, employees, and social partners are vital to achieving the overarching goal: establishing a public service model that is both more effective and closer to the citizen. This model is designed to address public concerns directly and to foster a culture of continuous, accessible, and efficient public service. Throughout his inspection, Mr. Hattab observed the workflow and reception conditions for beneficiaries, actively listening to their feedback and engaging with CNAS employees regarding their operational environment, reinforcing the focus on optimal service provision.