In line with its commitment to modernize its sales network and digitize its services, Ooredoo marked a significant milestone on October 3, 2023, by officially inaugurating its smart store in Bejaia, Algeria.
The grand opening ceremony witnessed the presence of key figures including Mr. Hakim Ouarezki, Director of Post and Telecommunications in the Bejaia region, local authorities, and Mr. Roni Tohme, the CEO of Ooredoo Algeria, along with the top management of the company.
Situated in the heart of Bejaia, on Amriw Boulevard, Ooredoo’s smart store beckons both individual and corporate clients to embark on an unparalleled digital journey rooted in an innovative concept offering convenience, flexibility, expert advice, and innovation.
During the inauguration, Mr. Roni Tohme, CEO of Ooredoo, expressed his enthusiasm, saying, “We are delighted and proud to announce the official opening of the first smart store in Bejaia. This new space is a testament to our commitment to getting closer to our customers by providing them with an unmatched mobile and digital experience that meets their expectations. This opening reflects our ambition to offer our customers services perfectly aligned with the company’s digital transformation strategy. From the moment they walk in to having their queries addressed, our customers will benefit from top-notch service quality, swift assistance, and expert guidance. Our smart stores will enable Ooredoo customers to experience our digital leadership across various regions of the country.”
With a modern and 100% Made in Algeria design concept, Ooredoo’s smart store allows customers to navigate through different zones according to their needs, research, and interests:
- The WAITING Zone: Here, customers can recharge their phones and mobile devices using USB ports while enjoying visual experiences on large modern display screens.
- The SALES Zone: Equipped with seating for sales transactions and customer support, clients have the option to pay in cash or through Electronic Payment Terminals (EPT).
- The HOME Zone: Designed as a cozy living room, this area allows customers to experience Ooredoo connectivity through the SAHLA BOX and explore Ooredoo’s digital products and applications, such as the exclusive ANAFLIX streaming platform and ANAZIK music.
- The EXPERIENCE Zone: Featuring exhibition counters where customers can freely test the latest innovations in smartphones and tablets.
Knowledgeable sales advisors on-site provide personalized assistance to both individual and corporate clients, guiding them toward the Ooredoo products and services best suited to their needs.
In recent times, Ooredoo has opened several digital stores across various regions of the country, including Oran and Tlemcen in the West, Constantine, Sétif, Bordj Bou Arreridj, and Annaba in the East, as well as Algiers, Tizi Ouzou, Tipaza, Boumerdes, Blida, Bouira, and Ain Defla in the Central region, and Ghardaïa and Laghouat in the South.
With the inauguration of the smart store in Bejaia, Ooredoo reaffirms its commitment to providing customers with a unique digital experience throughout different regions of the country.
